❓ Help Center
Answers to the most frequently
asked questions about 71com
Whether it's about deposits, withdrawals, live casino, or account security — whatever question comes to mind, you'll find clear answers here.
71com is a fully Bengali-operated online betting and casino platform for players in Bangladesh. From new players to experienced members — everyone has questions. In the four sections below, we have provided detailed and straightforward answers to the most important questions. If you don't find an answer, contact us via 24/7 live chat or email.
FAQ — Detailed Guide
Live Casino
In a live dealer game, a real human dealer runs the game from a studio via live video stream. You can watch the dealer in real time on your screen from home — see the cards being dealt or the wheel being spun with your own eyes. You can also chat with the dealer through the chat box. It gives you the feel of a land-based casino, but entirely online.
No, both games are based on popular card games from South Asia, so Bangladeshi players can pick them up very quickly. In Teen Patti, you receive three cards and try to make the best hand. Andar Bahar is one of the simplest live games — one card is placed face up, and you guess whether the next matching card will land on the "Andar" side or the "Bahar" side. These games are supported in Bengali on 71com.
Baccarat is a card-based game where you bet on one of two sides — "Player" or "Banker" — or you can bet on a "Tie", meaning both sides finish equal. The side whose points are closest to 9 wins. A third card may or may not be drawn depending on the rules. Live Baccarat tables from Evolution Gaming and other premium providers are available on 71com.
71com offers different betting limits across its live casino tables so both new and experienced players can find a comfortable range. Low-limit tables are suitable for getting started, while high-limit tables are for experienced players. You can check the specific limits directly in the game lobby once you enter.
Yes, 71com's live casino is fully mobile-friendly. On any Android or iOS smartphone, just open the site in your browser and the live tables will run with full-quality video streaming. No separate app download is needed. For the best experience, use a stable Wi-Fi or 4G connection.
Deposit Questions
71com itself does not charge any deposit fee. However, your mobile financial service provider (bKash, Nagad, or Rocket) may apply a small transaction charge according to their own policy. This depends on your provider's current fee structure, so it is worth checking their app once before making a deposit.
71com currently supports deposits via three mobile financial services: bKash, Nagad, and Rocket. Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit amount is ৳100, and this limit applies equally to all three methods.
After logging in to 71com, go to the "Deposit" option and select bKash as the payment method. You will either be given a bKash number or taken directly to the bKash payment gateway. Confirm the transaction with your bKash PIN. Once successful, the balance will be added to your account instantly.
Nagad payments are generally processed instantly. Your 71com account balance should appear within a few seconds of completing the deposit. If the balance is delayed for any reason, contact live chat support and provide your Nagad transaction ID.
Stay Safe
A good password should contain uppercase and lowercase letters, numbers, and special characters (!@#$%) together, and should be at least 12 characters long. Do not use your name, date of birth, or easily guessable words as a password. Use a password exclusively for 71com and do not use it anywhere else. It is good practice to change your password every few months.
Change your password as soon as possible and contact 71com's live chat support. The support team can temporarily lock the account and verify any suspicious transactions. Also change your bKash or Nagad PIN, as keeping your payment information secure is equally important. You can also report the incident by emailing [email protected].
71com uses SSL encryption technology, which keeps your personal information and financial transactions secure. This means all data exchanged between your browser and our servers is encrypted and cannot be read by any third party. You can confirm this by checking for "https://" in your browser's address bar.
No 71com staff member will ever ask for your OTP, password, or bKash/Nagad PIN over the phone, by email, or via chat. If someone identifies themselves as a 71com representative and asks for this information, it is a scam. Never share this information with anyone under any circumstances, and report suspicious calls or messages to our support team.
Always pay attention to the address bar and make sure the URL is exactly 71com.bar. A domain with slightly altered spelling or extension (such as .com, .net, or extra characters added) is a sign of a fake site. Our official site will always have "https". Do not log in by clicking on an unfamiliar link — type the address directly into your browser or use a bookmark.
Withdrawal Questions
On 71com, withdrawal requests are usually processed within 15 minutes to 2 hours after verification. In some cases, account verification or checking deposit-withdrawal balance may take a little longer. If more than 2 hours have passed, contact support via live chat and provide your transaction ID.
The minimum withdrawal amount on 71com is ৳800. Withdrawal requests below this limit will not be processed. You can apply for a withdrawal once your balance is ৳800 or more. For deposits, you can start from as little as ৳100.
No, withdrawal funds will only be sent to a bKash, Nagad, or Rocket account registered in the player's own name. Payments to third-party wallets are not made. This policy is in place to prevent fraud and to protect your security. The name registered on the account and the name on the payment wallet must match.
The wagering requirement for 71com's welcome bonus is 20x the bonus amount. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus, and you will need to place a total of ৳40,000 in bets to make that ৳2,000 bonus withdrawable. Winnings earned from the bonus can be withdrawn once this requirement is met.
Approved withdrawals generally reach your mobile wallet within 15 minutes to 2 hours. This is one of 71com's key advantages — fast payments. However, in the case of a technical issue or account verification, it may take a little longer.
Didn't find the answer to your question?
Our dedicated support team is available in Bengali and English, seven days a week, twenty-four hours a day.