71com Privacy Policy & Data Protection

71com ("we", "us", or "the platform") operates an online betting and casino service for users in Bangladesh. This privacy policy ("policy") describes how 71com collects, processes, stores, and protects your personal information through our website, mobile services, and related platforms.

By registering or logging in to our platform, you agree to the terms of this policy. You must be at least 21 years old, and you must confirm that you are using this service voluntarily and with full awareness.

Information You Provide Directly

When you create an account or log in to 71com, you provide the following information:

• Full name and date of birth
• Mobile number (linked to your bKash, Nagad, or Rocket account)
• Email address (where applicable)
• Payment transaction details — deposit and withdrawal history
• Documents submitted for identity verification

Automatically Collected Information

While you use the platform, we automatically collect certain technical information:

• IP address and device identifier
• Browser type and operating system details
• Session duration and gameplay history
• Data collected through cookies and similar tracking technologies
• Login time, date, and location (at country level)

Core Service Operations

71com uses your information primarily for the following purposes:

• Managing account creation, login, and identity verification
• Processing deposits and withdrawals via bKash, Nagad, and Rocket
• Properly awarding bonuses, cashback, and VIP rewards
• Keeping gameplay history and account balances accurate
• Providing customer support and live chat assistance

Security & Compliance

• Preventing fraudulent activity and account hacking
• Following anti-money laundering (AML) guidelines
• Implementing responsible gaming policies (such as self-exclusion and deposit limits)
• Verifying age to prevent underage account registration

Communication & Improvement

• Notifying you about important platform updates and policy changes
• Running analytics to improve the user experience
• Diagnosing and resolving technical issues
• Sending relevant offers and promotional information (subject to your consent)

When We Share Information

71com does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment providers: The information needed to process transactions via bKash, Nagad, and Rocket is shared with them.
• Technology partners: Trusted service providers who assist in operating our platform, operating under strict confidentiality agreements.
• Legal obligations: When disclosure is required by court order or applicable law.
• Fraud prevention: At the lawfully obtained request of relevant authorities investigating financial crime.

What We Do Not Do

• Your information is not sold to advertisers or data brokers.
• Your information is not shared with third parties for marketing purposes without your consent.
• Only the minimum information necessary for game operation is shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, or JILI.

Technical Security Measures

71com uses industry-standard security technologies to protect your information:

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Database encryption: Sensitive information is stored in encrypted form.
• Two-factor authentication: An additional verification layer to prevent unauthorized access to your account.
• Regular security testing: Periodic security audits are conducted to identify vulnerabilities.
• Firewall & intrusion detection: Suspicious activity is monitored at the server level.

Payment Security

All financial transactions processed through bKash, Nagad, and Rocket are completed within the security framework of the respective mobile banking provider. We do not store your mobile banking PIN or password.

What Cookies Are and Why We Use Them

Cookies are small text files stored on your device. 71com uses the following types of cookies:

• Essential cookies: For maintaining login sessions and ensuring security — the platform cannot function without these.
• Functional cookies: For remembering your preferences (such as language and display settings).
• Analytical cookies: For understanding which pages are used most and improving the service.

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent some services from working correctly.

How Long Information Is Retained

71com retains your information according to the following policies:

• Active accounts: All necessary information is retained for as long as the account remains active.
• Closed accounts: Certain information may be retained for up to five years after account closure for legal and financial compliance purposes.
• Transaction records: Financial transaction data is retained for a set period to meet legal requirements.
• Analytical data: Anonymised statistical information may be retained for an extended period.

Once the required retention period ends, data is securely deleted or anonymised so that no individual can be identified.

Your Control Over Personal Information

As a 71com user, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccurate information.
• Right to erasure: The right to request deletion of your information in certain circumstances — though some data may need to be retained due to legal obligations.
• Right to restrict processing: The right to request that processing of your information be temporarily paused in specific cases.
• Right to opt out of marketing: You may request to stop receiving promotional communications at any time.
• Right to data portability: The right to request your data in a structured format.

To exercise these rights, contact us via live chat or email. We will generally respond to your request within a reasonable time.

Access Prohibited for Those Under 21

71com is strictly for those aged 21 and above. We do not knowingly collect or process information from any minor.

We verify age at registration, and additional identity documents may be requested in suspicious cases. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child is using our platform, please contact us at [email protected].

Transferring Information Across Borders

71com's servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh for processing, we ensure that:

• Adequate data protection measures are in place at the transfer destination.
• Third-party service providers are contractually bound to follow our privacy standards.
• Applicable security protocols for international data transfers are followed.

How This Policy Is Updated

71com may review and revise this privacy policy from time to time. Changes may occur due to service improvements, new features, or updates to applicable regulations.

For significant changes, we will post a notice on the platform. Continuing to use the platform after any changes means you have accepted the revised policy.

To view a previous version, please contact our support team.